TIGER
SELL LIKE A
DIGITAL ONBOARDING
AND LEAD LIFE CYCLE
MANAGEMENT SOLUTION
ENSource™ is a true-blue Digital end-to-end customer onboarding and lead management system made specifically by bankers for bankers, that allows the BFSI institutions to let their customers choose their preferred onboarding channel and ensures a seamless customer onboarding experience. With a powerful field management app which enables digital office for FOS, with ENSource™ you can Organize, automate & manage customer onboarding end-to-end.
DIGITAL UBIQUITY
ENSource™ - Multi-channel by design, allows customers to
initiate their journey through the channel of their choice -
mobile, online, branch, customer call centre or relationship
manager - and switch channel when required for a
seamless experience. ENSource™ can integrate with all
front-office solutions and client-facing channels to ensure a
smooth orchestration process for all customer data and
documentation thereby maximizing revenue velocity.
DIGITAL ONBORDING
Paper forms and Paper
KYC - Sayonara!
DYNAMIC FORM BUILDER
ENSource™ DFB or the Dynamic Form Builder allows you to transform your static application form into a responsive & dynamic one. With DFB you can configure sections and fields of the digital application form as per your business requirements yourself. What’s more - DFB enables you to validate fields for proper formatting and type. With ENSource™ DFB your application forms are easy to set-up and can be maintained by the product admin herself without involvement of any technical staff.
PRODUCT AGNOSTIC
ENSource™ is truly product agnostic. It enables you to onboard customers for all your products - CASA account opening, Retail or SME loan application, Credit card, Microfinance Group Loan etc. in the same application instance.
DIGITAL OFFICE
Your Digital Office is now in your Palm!
Bye bye branch visits…
The ENSource™ Mobile App is the handheld Digital Office that your team always needed. With the help of ENSource™ App, Your team can onboard the customers right from the field, record their visit details, update customer interaction details, take meeting notes - all in real time. Not only this, they can see the status of their existing cases, provide geo-verified proof of work completed, check for delays against SLA and most importantly take informed decisions in real time with the help of real time tools and data.
MANAGE THE ENTIRE
SHOW CENTRALLY
Orchestrate Nationwide Field and Branch Operations Centrally!
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Onboard your entire field force - in house as well as partners Activity & Task Tracking
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DFB: Build Products and Forms on the fly
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Broadcast Messages to entire sales force with a single click via SMS, Email and In-app notifications FOS Performance Tracking
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Announce new Product programs and push them with a click to the field app Rich Dashboards and Analytic
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Upload training media with a single click to launch across entire field forc
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Upload & Assign leads to field staff which can be viewed directly on the mobile
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View rich analytics and dashboards
CONTACTLESS ONBOARDING
CLICK TO
CALL
Call Customer Directly From Inside ENSource™ App
CLICK TO ONBOARD
Send onboarding link to your customers from web or mobile
WHATSAPP VIDEO CALL
Whatsapp call customers right from inside the ENSource™ Mobile App
VIDEO
KYC
Send Conference link to customer. Record and Geo Tag the interaction
COMPLETE LEAD LIFECYCLE MANAGEMENT
In today’s world of cut-throat competition, every interaction with the customer matters. Customer onboarding experience is the first step of relationship building between the customer and your organization.
With ENSource™ you provide a premium digital experience to your Customer. All steps - onboarding request, document capture, background verification, credit checks, KYC is carried out Digitally thereby leaving an everlasting impression on your Customer.
RICH DASHBOARDS &
DRAG-DROP REPORTS
ENSource™ leverages Enterprise Tiger founding team’s deep knowledge of the lending business to provide its users rich and insightful graphical dashboards and reports. Track everything from Agent activity to Product wise and Region wise Performance to Attendance and Geo Tracking with a single click. Dive deeper into data with our exhaustive report filters. And if that isn’t enough, use our embedded third-party data visualisation engine – Kibana to build your own dashboards exactly the way you like it.
SEAMLESS FULLY INTEGRATED
DIGITAL EXPERIENCE
(Customer Experience) Perform Auto Data Extraction using OCR, Do AI based Facial Recognition, Conduct E-KYC, Pull Credit scores online and much much more…
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ENSource™ provides your Customers with a fully integrated digital experience as they move between devices and makes it available to your Customer wherever and whenever they want. It provides Seamless, Contactless & Convenient Digital Customer Onboarding experience in this time of Social Distancing and allows your Customers to open accounts, apply for loans or credit cards with features such as auto-fill application forms by extracting texts from ID cards, auto credit checks, psychometric tests, facial verification and digital KYC.
SELF-SERVICE ON BOARDING
Your customers can fill in their details right on your website